Apple Apologized For The Issues Its New Keyboard Has

Aadhya Khatri - Mar 29, 2019


Apple Apologized For The Issues Its New Keyboard Has

Apple said that users with problematic keyboards should contact its Apple Support and the lots of other owners still had a wonderful experience with this newest invention

Ever since Apple applied a few alterations to MacBook’s keyboard to make it thinner, users have been continuously running into a major issue, especially people using the butterfly design. Recently, the company has announced an official apology to users who are under the nuisance created by its new keyboard. Apart from expressing their regret, the company also advises users who get this problem to call Apple Support.

The new keyboard first came with the 12-inch MacBook in 2015. However, after users complained that it was too thin, so they did feel the satisfaction of typing on them, Apple switched to another keyboard and put the controversial one on MacBook Pro. This act did not seem to have a positive effect as issues still happened.

Macbook 2015 Lifestyle

This problematic keyboard first came out in 2015

In 2018, Apple released a keyboard that has a new design, which is also the third generation and supposed to be free of issues. This move has not changed anything as problems with over-registering, and no-registering keys stay with this latest launch.

Apple has faced several lawsuits with this new keyboard, which is believed to be prone to failure. This problem was such that a petition asking the company to take back its flawed product had gained more than 35,000 signatures.

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Many people said that Apple's keyboard is prone to failure

This public apology is the first to be about the latest keyboard from Apple with the butterfly design, and in it, they claimed that the number of users experiencing this problem is small and the majority of owners had a great experience. However, from what we can see, Apple MacBook Pro and MacBook Air are being sold to a lot of people, and many of them have this issue.

For now, let’s hope that there will be some kinds of hardware that can fix this consistent problem and the future generations of keyboards from Apple will be free of them.

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