Google Pixel Camera Fails, Displaying Error Message
Indira Datta - Nov 22, 2018
Another bug has caused the Google Pixel phones' cameras to fail.
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The Pixel's outstanding camera is among the key reasons for users to buy it. But now, Google Pixel is having a problem, some users get an error message when opening the camera app, preventing them from taking pictures or recording videos. 9to5Google made it clear after seeing a lot of people posting about Pixel's camera bug on Reddit and Google.
Users ran into a few different issues, but it is likely that both Pixel 3 XL and Pixel 3 have errors. At the time of the "can not connect to camera" error message on the display, it means the third party applications like Snapchat and Instagram are trying to use the camera. Then the users open the camera on the phone's main camera application, and still receive the message "The camera driver encountered a fatal error."
This bug has bothered many people, some of them have had to restart the phone several times, but this does not change the situation. Even if the factory settings are restored, the camera still doesn't work.
More: Common Issues Of The Google Pixel 3 And How To Fix Them
It is known that this error is caused by the misunderstanding between the application using the camera and the operating system of the phone. This bug prevents users from accessing the camera. Plus, the flashlight feature on the device is also unavailable.
Immediately, Google has been notified of the error, the staff of the company is trying to study and fix this error. However, users influenced by this problem have been treated differently, those who reported earlier got their phones replaced while others were told to wait for an update to fix the error.
What further frustrates people is that Google has not come up with an exact date for the update. Previously, Google Pixel phones have had other issues like sporadic display flickering or random buzzing sounds, due to which users returned the phones.
Hopefully, the owners of these Pixel phones will soon get the update they need and can take great pictures on this top camera. But through this, you should also think carefully before grabbing a Pixel for yourself.
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