Man Sued Surveillance Camera Company, Claiming Hackers Harassed His Family

A man from Alabama said that someone had accessed his house doorbell cum surveillance camera system from Ring to harass his kids. In his complaint, John Baker Orange wrote that he bought this Ring system back in July 2019, to add security to his family.

Orange said that he had discovered this security flaw after seeing his three kids, one is 7, one is 9, and one is 10, interact with someone through the communicating system of Ring’s doorbell. This strange voice was trying to get the three kids to come closer to the camera.

According to Orange, this is a deadly flaw. He also accused Ring of not giving two-factor authentication as customers can only use one password when setting up the system.

The complaint wrote that Ring didn’t do what they had promised, providing their customers with privacy and security. Even a basic thing like making sure a Wi-Fi-connected camera is safe before hackers’ attacks is not ensured.

In his complaint, Orange also brought out examples of similar cases around the US.

Back in December, a family from Mississippi uploaded a chilling video. Someone had gotten access to the family’s security camera that they placed inside their daughter’s bedroom. There was a voice coming from the camera, saying that he was Santa Claus.

Another similar incident happened once in Texas when someone also hacked into a Ring camera, insulting the house owner with vulgar languages. Even though in a document sent to the court, Ring said that they valued their devices’ safety, these incidents were clearly affecting the company’s reputation.