AI-Based Voice Assistant By SBI To Help Investors To Access Information More Effectively

Jyotis - Dec 03, 2018

AI-based voice assistant has become a part of our daily life and now, SBI has had its first voice assistant!

SBI Mutual Fund has rolled out its first AI-based voice assistant that can run on Google Assistant platform. To use this voice assistant, users need to access through the Google Home units or smartphones that have Google Assistant, or on devices which have downloaded the Google Assistant app.

AI-based voice assistant has become a part of our daily life. To meet the rising demands, SBI, the top organization for financial services, recently introduced a same kind of product made by itself.

One of its primary purposes is to bring the convenience in collecting information to investors in a variety of areas. The information includes verifying KYC identity, using SIP calculator to calculate returns for SIP investment, seeking products or branches near you, restore account statements and the like. To do so, users can only access via an easy-to-use voice interface.

Besides, the voice assistant is also expanded as a solution for investors in works related to portfolio valuations, transactions, and many other kinds of value-added services.

When using it for the first time, users need to say to their devices “OK Google Talk to SBI Mutual Fund” to run the voice assistant developed by SBI. And then, their Google accounts will be linked with SBI Mutual Fund.

It is designed based on the most advanced artificial intelligence and neuro-linguistic programming that promise to enhance the capability to realize user requirements as well as filter sources of information to offer the ideal solutions.

The voice assistant is not a product of SBI Mutual Fund alone. Another development partner is AllinCall Research and Solutions Private Limited that is a start-up company based in Mumbai. As expected, it will soon come to the Alexa platform of Amazon.

Ashwani Bhatia who works as MD & CEO of SBI Funds Management stated that the SBI has been trying to release the latest services suitable for its investors and the voice assistant would be a second-to-none product in the mutual fund industry.