Galaxy S20 Ultra With Exynos Chip Having Major Issues, Does Samsung Treat Some Markets Better Than Others?

Dhir Acharya - Apr 17, 2020

Major problems short battery life, overheating, poor autofocus performance, as well as strange incompatibility bugs making games run improperly..

It’s been weeks since the launch of the Samsung Galaxy S20 Ultra. While the variant released in the US market packs the Qualcomm Snapdragon 865 processor, several other markets get the S20 Ultra with an Exynos chip. The thing is users with the latter variant are complaining about a number of major problems with the luxury smartphone.

Users of the Exynos S20 Ultra version have been reporting issues like short battery life, overheating, poor autofocus performance, as well as strange incompatibility bugs making games run improperly, like Pokemon Go.

And the latest complaints are about some Exynos S20 Ultra phones’ screens being afflicted by a heavy green tint. The latest problem may be attributed to the software, but it appears to happen only when the phone battery is lower than 25% while the phone is running the 120Hz mode.

All these issues have made users of the Exynos variant feel like they got the lesser version of the Galaxy S20 Ultra.

Previously, Samsung often gave the Galaxy smartphones two different chips, a Snapdragon one for users in the US and several western countries while those in Asian countries, including its home market South Korea, got an Exynos one.

This time, however, the South Korean market got the Snapdragon variant. Besides, as Samsung designed the fabricated the Exynos 990 processor itself, which is used in some S20 Ultra phones, some users believe the company already knew the chip couldn’t be a competent alternative for the Snapdragon 865.

For now, as we can change the chip already packed inside our S20 Ultra smartphones, the best we can do is to buy the version with the Snapdragon processor instead of just a random Galaxy 20 Ultra device.