iPhone 11 Display With ‘Toughest Glass'’ Scratched After A Week Of Use
Anita - Oct 11, 2019
Despite being advertised to have the toughest glass screen, the iPhone 11-series phones have received many complaints from users about its scratch resistance.
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Apple's iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max are advertised as "the toughest glass in a smartphone." In its promotional video, Apple also showed the iPhone 11 screen's scratch resistance when it is put in a bag with many other items such as keys or coins.
However, in fact, it does not seem that way. Recently, the owners of the new iPhone 11, 11 Pro or 11 Pro Max have complained that the screens of their phones are so easily scratched after only a few days to a week of use.
A user said, “My iPhone 11 looks worse after one week than my iPhone 7 did after three years. I’ll be going to my Apple store and complaining. I haven’t bought AppleCare yet but might have to at this rate. FWIW, it doesn’t take sharp or metallic objects to cause scratches. Simple normal usage or pockets, setting on tables, etc.”
“The screen feels like it can get scratches or smears when not even in contact with sharp or rough surfaces. Never had this issue with previous generation iPhones. Not impressed.” another user said.
Another comment reads “The same happened to my iPhone Pro. I just got it yesterday and kept it in a pocket with nothing else. Less than a day later and there's already a scratch. I didn't have this problem with the iPhone X.”
Although the previous durability tests of JerryRigEverything or EverythingApplePro have shown that the new iPhone is durable and scratch-resistant. But it seems like the problem is on the edges of the display, not the center.
In response to this problem, the company said it had nothing more to add. It is known that Samsung also had a recent issue with a fragile screen on its Galaxy Fold, even after the phone's original release date was delayed to strengthen the display.