iPhone 11 Display With ‘Toughest Glass'’ Scratched After A Week Of Use

Anita - Oct 11, 2019

Despite being advertised to have the toughest glass screen, the iPhone 11-series phones have received many complaints from users about its scratch resistance.

Apple's iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max are advertised as "the toughest glass in a smartphone." In its promotional video, Apple also showed the iPhone 11 screen's scratch resistance when it is put in a bag with many other items such as keys or coins.

However, in fact, it does not seem that way. Recently, the owners of the new iPhone 11, 11 Pro or 11 Pro Max have complained that the screens of their phones are so easily scratched after only a few days to a week of use.

A user said that after a week, compared their 3-year-old iPhone 7, the iPhone 11 looked worse, adding that they will go complaining at the Apple Store. They also said that they hadn't bought AppleCare but might have to, considering such rate. According to this user, it didn't take metallic or sharp objects to scratch the phone, just pockets and normal uses were enough.

Another user said:

Another comment reads:

Photo 1 1570589613857737923755 — Another user shared a photo of the new iPhone 11 that has just been used for a week, and it looked so bad.

Although the previous durability tests of JerryRigEverything or EverythingApplePro have shown that the new iPhone is durable and scratch-resistant. But it seems like the problem is on the edges of the display, not the center.

In response to this problem, the company said it had nothing more to add. It is known that Samsung also had a recent issue with a fragile screen on its Galaxy Fold, even after the phone's original release date was delayed to strengthen the display.