Apple Confirms That Some 2018 iPads Shipped Bent, But Says That's Normal

Some 2018 iPad Pro owners have reported on the MacRumors forum that their iPad devices were shipped slight bent in the aluminum chassis and Apple has already confirmed that the company has been aware of the issue and said that it doesn’t consider the bending as a defect at all.

Many users reported their iPad Pro came out bent out of the box or gradually over time

Whether those iPad devices were bent out of the box or developed the bends over time, Apple said on the confirmation to The Verge that those bends should not worsen over time or have any negative effects on the performance of the iPad Pro. Many users have claimed their devices to be slightly bent on both the smaller and bigger-sized latest iPad Pro devices, and Apple said that it is just a result of the cooling process involving the plastic and metal components of its iPad Pro during manufacturing.

12.9-inch iPad Pro was bent after a weekend trip in backpack

Despite already acknowledging the bending issues on the 2018 iPad Pro device, Apple has not set up any replacement program yet. Users can still exchange their bent units for new replacements within the 14-day return period, but it could already be late for many users. Apple introduced the latest iPad Pro on 30 October and it was available from 7 November.

As told to The Verge, Apple has not experienced any abnormal return rate for its latest iPad Pro. The iPad Pro device's price ranges from Rs. 71,900 for the base 11-inch variant up to Rs. 1,71,900 for the top-end 12.9-inch device with 1TB of internal storage and LTE connectivity.

This controversy started after a popular YouTuber, JerryRigEverything, conducted a test in which he fold the latest iPad Pro in half with nothing but little effort. Some people criticized him for doing it as a stunt for viewership and having a bias against Apple. You can check out his full video here.