How To Activate Jio SIM After Long Time: A Complete Step-By-Step Guide

According to TRAI regulations, subscribers with a balance that is less than Rs 20 and without any usage for 90 days will be deactivated. However, users can still reactivate their mobile number. Here is how to activate Jio SIM after long time.

Before we move to the part about how to reactivate your deactivated Jio SIM, let’s first talk about how to activate Jio SIM.

How to activate Jio SIM in smartphone

Back on September 5, after much hype, Mukesh Ambani, Reliance Industries Chairman, unveiled Reliance Jio. Ambani when talking about the launch, emphasized the global digital revolution boom, saying that everything digital would have exponential growth. Ambani said that Jio service was established based on 5 key pillars. Its aim is to provide users with a strong network and a magical experience at an affordable price.

In order to get a Jio SIM card, customers need to submit their KYC documents. After receiving their SIM card, customers then have to download the MyJio app from the Google Play Store or Apple App Store. In the app, click on the “Get Jio SIM” banner and complete the process. Once they are done, they need to click on the “Next” button. The display screen will show an offer code from Reliance, which should be noted down. Customers need to prepare all the required documents to complete the KYC norms and visit a Reliance store to get the Jio SIM.

After purchasing the SIM, in order to be able to use it, customers will have to activate it.

• Call 1977 using your SIM to enable voice and data.
• Call 1800-890-1977 using your SIM if you only want data services.
• In the voice call, you may be asked about your Reliance Jio number. This can be found on your SIM pack.
• Next, you have to tell the Reliance Jio staff the last 4 digits in your ID document. Normally, it would be an Adhaar card or a Voter ID card.
• If at that time, your SIM has already been activated, the tele-verification process is completed.
• But if you haven’t activated your SIM yet, it might take around 4 hours after submitting an application for your SIM to be activated.

You might be asked questions related to the details in your receipt, so be sure to place that in front of you before calling the customer care service.

Activation time for Reliance Jio SIM

A Jio SIM normally takes 4 hours only to be activated. However, it some cases, due to the huge demand, the process would take up to 20 days. Here are activation time details in different cities.

• Mumbai: 5 minutes to 15 minutes.
• Delhi: 5 minutes to 15 minutes.
• Bangalore: 5 minutes to 15 minutes.
• Hyderabad: 15 minutes to 1 hour.
• Other major cities: 15 minutes to 4 hours.

Because Jio stores in Mumbai and Delhi have an e-KYC facility, customers need to submit their biometrics like their fingerprint or retina scan. So if you live in the area, it is best to activate your SIM through this way.

If there are too many customers in the store, you will have to fill in a form and wait for your turn. Since every application is completed manually, there might be some delays.

How to decrease activation time

• In major cities, always prioritize the e-KYC activation method as it only takes 5 to 10 minutes.
• Visit the Jio Store in the early morning or right after a lunch break, so you won’t have to wait too long.
• After you receive the SIM card, ask the staff for tele-verification message.
• After you are done with the tele-verification process, wait for 2 hours. After that, if your SIM isn’t activated, visit the Jio store.
• Make sure you have all the necessary documents

Reliance Jio SIM activation issues

• If you haven’t got any SMS or it has been over a week, you should visit the reliance Iio store where you filled the form. You form might have been rejected.
• Make sure that you register your mobile number with your Aadhaar card.
• Your Aadhaar card isn’t from the outstation.
• Check if everything is clear. If your photo isn’t clear, your form will be put aside.

Check the activation status

For any queries, call 1800-890-1977. But remember, the staff can only inform you whether your ID proof is invalid, no matching Aadhar card, etc. You still need to visit the Jio store to check the activation status.

How to get a signal after the activation process?

Once your SIM is properly activated, you will see the signal on your phone’s network bar. But if there is no signal, there is a possibility that either your SIM isn’t properly activated or your device doesn’t support VoLTE.

Activation number isn’t working

• Wait for the tele-verification message first.
• Contact Jio customer care number with your registered mobile number.
• Keep the Jio4G and MyJio applications to enjoy all features.

How to activate Jio SIM after long time

Within 15 days after your SIM is deactivated, you can reactivate it by making a RS 20 payment.

If it is over 15 days, you can try:

• Call Jio customer care and request a re-activation.
• Visit the nearest Jio store and submit a request for reactivation.
• Provide all necessary documents.

You may get a confirmation call. After that, your SIM will be reactivated.

That is how to activate Jio SIM after long time. We hope that you find this article helpful.

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