This AI App Lets You Measure The Honesty Of People Around You
Dhir Acharya - Jan 25, 2021
When a person looks at your phone and answers questions, the AI app can determine if they are trustworthy enough or not. This helps you know who to trust.
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CES 2021 ended just over a week ago, where a Japanese company spent the week marketing its voice and facial recognition app to potential investors and customers.
This is how the app works. When a person wants to apply for a business loan or seeks coverage for health insurance, they will look into the camera on their phone answer a set of questions about yourself like your address, the purpose of using the money, past health conditions, etc. And the app will determine if the person is trustworthy or not.
According to the company’s CEO Shirabe Ogino, the app has obtained thousands of users in the health insurance and money lending industries, mostly in Indonesia, Japan, the Philippines, and Vietnam. However, he did not reveal any specific company using the app. The company aims at revolutionizing credit scoring, especially in emerging countries where industry giants struggle to operate as most residents do not have detailed documents of their spending, debt, or identity.
Some research has found the connection between facial expression and dishonesty. DeepScores reveals that there are over 200 papers underlying its tech. Among the 18 papers that it lists out, many show correlation but not completely reliable truths. On the other hand, other research shows that facial expressions are not qualified as indicators of mental state and they differ among cultures. In addition, facial recognition tech has been proven less accurate when used by women and people of color.
Ogino said that its algorithms take into account the physical variations of its customers. He also said that insurers and lenders only use the app as part of their decision-making process. “If you apply for $5 million while your income is just $1, nobody will lend you money. So they use other information as well,” said Ogino.
According to DeepScore’s website, the app can detect deception at an accuracy rate of 70%. However, the 30% false-negative rate and the possibility of biased results concern AI researchers. Privacy is another concern with this app. In markets like Vietnam and Indonesia, where the company mentioned to have its customers, there aren’t data protection laws in place.
We hope that there will be public data that show the app’s accuracy or the actual customers using this app so we can make sure the app is reliable enough.
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