Bengaluru's Kempegowda Airport: Check In Your Luggage Within 45 Seconds
Parvati Misra
Bengaluru’s Kempegowda International airport has announced a new system the enables passengers to finish their baggage examine in a period of 45 seconds.
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A new system has been launched at Bengaluru’s Kempegowda International airport which will take passengers only 45 seconds to finish a complete baggage check-in. This is no joking! This is going to solve heavy rush hours and the concern of thousands of angry passengers waiting in long queues.
According to Financial Express, Bangalore International Airport Limited is the current operator for Kempegowda airport. The company has put 16 new “self bag drop machines” machines into use, which work 100 percent automatically. This automated system will serve the passengers of Spice Jet and Air Asia at the airport. Other airlines' will start using the system later.
Due to the increasing demand for self-service throughout the traveling process system and the purpose of enhancing the passengers’ experience at the airport, the system will surely be adopted by other airlines sooner or later. Shibu Mathews – Head of Materna – explained that India’s airports are facing a 25 percent growth in demand and planning to expand. However, new buildings and expansion will take a whole lot of time, so they had better make as much use of the current infrastructure as possible. As a result, generating self-serving systems to improve the passenger experience is what they’re working on.
A peak of how the systems work:
1. Baggage tags and boarding passes must be printed at the receptions or the check-in booths.
2. 32 check-in booths will be made available at the airport.
3. Passengers will have their boarding passes scanned at the bag-dropping machine for the process to start.
4. The machine will then start to automatically scan and weigh their luggage.
Your luggage will be examined whether it exceeds the restriction set by the airline or not. If it does, then you will have to pay extra payment at an alternate counter.
This airport is also planning to implement face recognition system in 2019. The facility is designed to simplify the process by making it paperless from registration to boarding.
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