Exposed By UK Hacker, CEO Of Gurugram’s Scam Call Center Arrested

A 30-year-old CEO and his associate were arrested for operating a fake center and scamming people saying they were providing technical support in the UK and US. The CEO was a residence of the DLF Magnolias, one of Gurugram’s poshest localities.

According to police reports, these scams targetted more than 40,000 users in the UK, UK as well as other English speaking countries.

The CEO of the company is Amit Chauhan, who used to study at Kurukshetra Institute of Technology and Management but dropped out. The scam call center was camouflaging as a travel agency. But behind the scene, the call center was full of young people trying to talk in heavy accents, pretending to be technical support from Microsoft.

The scammers were convincing people to pay them an amount of money to get rid of malware or else they would lose their personal data.

Here is how the scam went. A user would see a red screen pop up on their computer screen. There was a Windows logo along with a specific number, telling them to call this number. The call would connect to the scam call center in Udyog Vihar in Gurugram.

The scammers then pretended to be Microsoft’s technical support in San Jose, California. And in order to get rid of the screen, the users would have to pay thousands of dollars. The scammers threatened them that they would lose their personal data if they didn’t agree to pay the money.

The Gurugram Police noticed the scam after one ethical hacker called Jim Browning had hacked into the CCTV camera of the call center. The hacker then recorded the footage and uploaded it on YouTube. Gurugram police then prepared for a raid to arrest the CEO and his associate.

They also searched his house in DLF Magnolias where they found his personal laptop. The computer contained a lot of information related to the case.

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