How To Get Your Money Back After Purchasing App In Play Store

Spending the money for any paid content or apps on the Play Store but receiving unhappy experience is not easy. Some of the most popular reasons are that the app isn’t as self-described, or music you’ve paid for is just rubbish. In these cases, you may want to get your money back, so a refund is absolutely in need. Though there’re different types of refund, depending on the kind of your purchase, here’s how you may need to know and do to get a return on your own.

Know your statutory rights

In fact, goods coming with a pay follow some principles: If they’re misdescribed or faulty, publishers should give you a replacement, a repair or a refund. The term of “satisfactory quality” in consumer legislation talks only refers to technical quality, not including artistic aspects. In addition to this, Google set the rights in both particular purchase cases and regions as well, so you should read the information in any certain circumstances.

How to return paid apps or in-app purchases

According to the return policy of Google, you can get a full refund within two hours if you aren’t happy with an Android app for any reason. After that two-hour period, you can still ask for a refund within 48 hours later and this proposal will be processed by Google, but app developers will decide to give you a refund or not. This is the only way for you if you’ve requested for a refund with in-app purchases.

Here are step-by-step instructions for those two cases:

1. You're having a two-hour period after purchasing apps: Open your Play Store > Menu > My Account > Choose the app you want to get refund > Select Refund > Follow the detailed instructions to receive money and uninstall that app.
2.  You've passed two hours of refunding but a 48-hour period is still available: Go here > Order History > Find your app > Click "More" > Request a refund > Complete the form, send it then wait for the reply. If successful, you will get your money back.