CyberPowerPC India Introduces 'Play Guarantee' for Gaming PC Purchases
Karamchand - May 20, 2025
CyberPowerPC India launches 'Play Guarantee' offering transparency, performance guarantees, and a 30-day satisfaction assurance for custom gaming PC purchases, addressing trust concerns in India's growing gaming market.
CyberPowerPC India launches a new campaign offering performance guarantees and a 30-day satisfaction assurance for custom gaming PC buyers.

New Performance Standards for Gaming PCs
CyberPowerPC India has unveiled its new 'Play Guarantee' campaign. The initiative aims to bring greater transparency to the gaming PC market. Through this program, customers can now purchase high-performance gaming systems with clear performance expectations. Additionally, the company offers a 30-day satisfaction assurance on its Play Ready systems.
The gaming PC market in India has been growing rapidly in recent years. However, many buyers face uncertainty when making expensive purchases. Often, gamers don't know exactly how their machines will perform until after setup and installation. CyberPowerPC's new guarantee therefore addresses a common pain point in the custom PC buying experience.
What the Guarantee Includes
The Play Guarantee comes with several specific commitments. First of all, every system will be built using only brand-new parts from authorized manufacturers. Furthermore, each PC includes a pre-installed genuine Microsoft Windows activated at the BIOS level.
Customers will also receive comprehensive support services. Specifically, the company offers one year of on-site technical support. As a result, certified technicians will come directly to customers' locations for repairs or replacements when needed. This eliminates the need for shipping or visiting service centers.
Before delivery, all systems undergo extensive testing. In fact, the company runs rigorous stress tests using industry benchmarks. These tests check performance across GPU, CPU, thermals, and memory components.
Industry Perspective
Vishal Parekh, Chief Operating Officer of CyberPowerPC India, explained the reasoning behind the campaign: "As more Indian gamers upgrade to high-performance PCs, trust becomes a critical factor. Gamers shouldn't have to take a leap of faith when buying a PC."
The company's approach seems to align with consumer preferences. According to a NeoGrowth study, 54% of Indian consumers prefer offline shopping because it provides better assurance of product authenticity and quality. The Play Guarantee aims to bring this same confidence to online custom PC purchases.
Building on Previous Initiatives
This campaign follows other recent efforts by CyberPowerPC India to support gaming infrastructure in the country. For instance, the company partnered with Indian esports organization Orangutan to equip ApeCity, an esports arena in Navi Mumbai.
Moving forward, CyberPowerPC India plans to make high-performance gaming setups accessible to more gamers across the country. The company hopes its transparency-focused approach will help build trust in the growing Indian PC gaming market.
For more information about the Play Guarantee, interested customers can visit the company's website.
About CyberPowerPC
Founded in 1998, CyberPowerPC manufactures custom gaming computers for the global market. The company partners with leading component manufacturers and focuses on delivering high-performance systems. CyberPowerPC products are available through major retailers in the US and Canada, including Costco, Walmart, Staples, and others.
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