Users In India Can Now Use Alexa To Book An Appointment In Apollo Hospitals

From now on, it is possible for users in India to use Alexa-enabled devices to book an appointment with doctors in Apollo Hospitals. Apollo has worked with MobiSprint Consulting to develop the “Ask Apollo” Alexa skill with which patients can book an appointment in any of Apollo clinics or hospitals.

Apollo, as one of India’s largest hospital chains, has more than 70 hospitals built around the country. Once users add to their Amazon Echo devices the “Ask Apollo” skill, there are around 5,000 doctors available for appointments. By customizing the skill, they can select a preferred branch or pharmacy.

Sangita Reddy, Apollo Hospitals’ managing directors, said that as artificial intelligence was widely adopted, it had fueled the use of voice applications.

Apollo, with this Alexa feature, became the country’s first healthcare organization to offer voice-assisted hospital search and appointment booking. The MD also stated that more features would be added in the near future.

The goal of the project is to assist both hospital staff and patients in arranging hospitals’ appointments and visits as much fess time and fewer resources will be consumed. As IoT devices are becoming more and more popular in the country, this feature would significantly help Indian patients and make appointment booking a seamless and easy process.

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