Spotify Require Users To Provide Their Location Data To Tackle Family Plan’s Abuse
Aadhya Khatri - Sep 19, 2019
The previous effort of Spotify to deal with the abuse of its family plan has faced with lots of backlash. However, the company does not seem to give up
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Spotify’s previous effort to deal with the abuse of its family plan has faced lots of backlashes. However, the company does not seem to give up. Recently, it announced that its subscribers would have to provide their location data.
The Premium Family plan of Spotify comes at a fee of $15 a month for a maximum of six family members. However, to lower the cost but still get access to the company’s services, many people will share the plan with their friends. This is the kind of behavior Spotify is trying to tackle.
Last month, Spotify changed its family plan’s terms and conditions, so now, users will have to provide their locations from time to time.
One of the requirements users must meet when subscribing under the family plan is that all of the subscribers must live at the same address, so by requiring location data, it appears that the company is looking to prevent people who are not family to abuse the plan.
In defense for its new requirements, Spotify said that it would only use the data to make sure that the subscribers are truly family and this information would be deleted after it had done verifying:
“This data is encrypted and can be edited by the plan owner as needed,” the company said in a statement. “The location data that is collected during Premium Family account creation is only used by Spotify for that purpose. Once verification of a family member’s home address is completed, we do not store their location data or track their location at any time.”
While companies like Apple are focusing more and more on privacy, the fact that Spotify is asking users to provide their location data will probably anger its subscribers, given how sensitive this kind of information is recently.
Spotify has tried the same thing before, but now when the requirement is added to its terms and conditions, it has become official.