Apple To Remove All Customers' Reviews From Its App Store
Aadhya Khatri - Nov 22, 2019
Apple quietly removed all ratings and commends on its App Store on the 17th of November and no one knows for sure why
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Apple quietly removed all ratings and commends on its App Store on the 17th of November and no one knows for sure why. The most pressing question now is how are we supposed to find out which app is good and which is bad without the experience of other users?
Before this, Apple has long been trusted by customers for not hiding any comments or bad ratings, even if the app is rated lowly. This makes users of the App Store feels like they have more clarity when it comes to picking apps.
This news is announced by Apple Insider when its tipster noticed the reviews were gone on Apple’s stores in the UK, Australia, and the U.S. So this might not be a mistake or a bug at all; rather, it appears that Apple did this on purpose. Checks have confirmed that reviews are also absent on the stores in other nations.
The tipster also said that a day before this purposeful move from the iPhone maker, there was a video pointing out the wide range of bad reviews on Apple’s App Store. However, this might not be the cause as the video has only 58,000 views and a company like Apple is no stranger to negative press coverage. There has been a slew of reviews complaining about Apple's products with much higher viewership, but Apple has never paid attention to them before.
Since we have not heard anything from the company, what we have now are just speculations. Some believe that the iPhone maker is improving its rating system so it might need to take it down temporarily to do so; others bet on an issue in the system that leads to the disappearance of the comments and ratings.