Apple Defends Why It Forces People To Have Thousand-Dollar Repairs
Anil Singh - Nov 22, 2019
The opposition between Apple, users, and their devices are all about the gap between authenticity and people’s budget, which is worth their considering.
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Apple is always been criticized for its over-strict policies that discourage users from repairing their Apple devices by themselves at any time, even with some basic practices. Due to that, the iPhone's manufacturer is likely to make every repair as hard as possible when users want to fix a physical bug on their own. In fact, the U.S Antitrust Committee has demanded answers from Apple to shed a light on the controversial problem.
As for Apple, the VP of Corporate Law Department Kyle Andeer did stand for his company to respond to the authorities in this case, marking a very interesting reading. When it comes to why Apple only allows people to have their Apple-branded devices at an “authentic” store instead of a third-party service, people wouldn’t be impaired further down the line, despite the eye-watering rates they’ll have to pay afterward. Seemingly, he tried to prove that all the concerns for users are quality-focused and an expensive fee charge is understandable.
The Apple spokesperson further added that the tech giant not only benefited nothing from its repair business but also lose money for nearly a decade. As per him, the revenue generated by the repair service is not enough for the company to balance its spending costs when providing repairs. From that, those complex devices would be safe and reliable.
However, not a few people are able to notice the massive difference between a $1,200-cost repair provided by Apple won’t set them back more than $75 if they bring it to a third-party store. Not mention how trustful a low-cost repair will be, the opposition between Apple, users, and their devices are all about the gap between authenticity and people’s budget, which is worth their considering.